okbet game Privacy Policy – Your Data, Explained

1 Introduction

okbet game is an online gaming platform serving players in the Philippines. When you register an account, deposit funds, place bets, or contact our support team, we collect certain personal information as part of providing our service to you.

This Privacy Policy explains what data we collect, why we collect it, how long we keep it, and who may have access to it. It also covers your rights as a data subject under applicable Philippine privacy law.

By registering an account on okbet game, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please do not proceed with registration.

2 What Information We Collect

The personal information we collect depends on how you interact with the platform. Below is a breakdown of the main categories of data we gather and why.

We do not collect sensitive financial information such as full bank card numbers. Payment processing is handled through Philippine payment providers using their own secure systems.

3 How We Use Your Information

Your personal data is used only for purposes directly related to operating the okbet game platform and providing our service to you as a Philippines player. Specifically, we use your information to:

• Create and manage your account and verify your identity through KYC.
• Process PHP deposits and withdrawals via your verified Philippine payment accounts.
• Verify your age (21+) before allowing access to real-money gaming features.
• Detect and prevent fraud, unauthorised access, and other prohibited activity.
• Send account-related notifications such as OTP messages, withdrawal confirmations, and security alerts.
• Provide customer support and respond to account-related queries.
• Maintain records for compliance purposes as required by applicable law.
• Improve platform performance based on anonymised usage data.

4 Who We Share Your Data With

okbet game does not sell, rent, or trade your personal data to third parties for commercial purposes. Data sharing is limited to the following categories, and only where necessary:

• Payment Processors: Philippine payment service providers (such as GCash, Maya, or local banks via InstaPay and PESONet) receive the minimum data needed to process your transactions. Their handling of your data is governed by their own privacy policies.
• Identity Verification Services: Third-party KYC providers may process your identity documents as part of our verification process. These providers operate under strict data handling agreements.
• Platform Service Providers: Technical infrastructure and hosting partners may have limited access to platform data solely for the purpose of maintaining service operations. They do not use this data independently.
• Legal and Regulatory Requirements: We may disclose personal data where required by applicable Philippine law, court order, or to cooperate with law enforcement investigations.

In all cases, third-party data processors are required to handle your information securely and only for the specified purpose. We do not allow third parties to use your data for their own marketing or commercial purposes.

5 How We Protect Your Data

Keeping your personal information secure is a core part of how okbet game operates. The technical and organisational measures we use include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS. This applies to logins, account changes, and financial transactions.
• OTP Authentication: Sensitive account actions — including login from a new device and withdrawal requests — require one-time password (OTP) confirmation via your registered mobile number.
• Access Controls: Access to your personal data within our systems is restricted to authorised personnel only, on a need-to-know basis.
• Secure Payment Handling: Financial data for PHP transactions is processed through certified payment partners. We do not store full payment credentials on our platform.
• Regular Security Reviews: Our platform undergoes periodic security assessments to identify and address vulnerabilities.

While we take these measures seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, keep your registered mobile number current, and do not share your login credentials with anyone.

6 Cookies and Tracking Technologies

okbet game uses cookies and similar technologies to support platform functionality and improve your experience. Cookies are small text files stored on your device when you visit the site.

We use cookies for the following purposes:

• Session Management: To keep you logged in securely during your session without requiring repeated re-authentication.
• Security: To detect suspicious activity and protect against session hijacking.
• Analytics: Aggregated, anonymised data helps us understand how the platform is used and identify areas for improvement. Individual users are not identified in analytics data.
• Preferences: To remember settings or preferences you have applied during your session.

You can control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality, such as staying logged in during a session.

7 How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. The general retention approach is:

• Active Accounts: Your account data is retained for as long as your account remains active and in good standing.
• Closed Accounts: Following account closure, we retain transaction records, KYC documents, and communications for a period required under applicable financial and anti-money laundering regulations.
• Security Logs: Login and security event logs are retained for a defined period to support fraud investigation if needed.
• Support Communications: Records of support interactions may be kept for a reasonable period to maintain continuity of service and resolve disputes.

After the relevant retention period expires, personal data is deleted or anonymised so it can no longer be linked to an individual.

8 Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act 10173) and related regulations. These include:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: If any of your personal data is inaccurate or incomplete, you can request that we update it.
• Right to Erasure: In certain circumstances, you can request that we delete your personal data. Note that some data may need to be retained for legal or compliance reasons.
• Right to Object: You can object to certain types of data processing, such as receiving promotional communications.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact the okbet game support team through the channels listed in the FAQ section. We will respond to valid requests within a reasonable timeframe in accordance with applicable requirements.

9 Minors and Age Restriction

The okbet game platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under this age.

Age verification is part of the KYC process. If we discover that an account has been created by or on behalf of a person under 21, the account will be immediately suspended and any funds held will be handled in accordance with our Terms and Conditions.

If you believe a minor has registered on the platform, please contact us through the support channels in our FAQ page.

10 Changes to This Privacy Policy

okbet game may update this Privacy Policy to reflect changes in how we handle data, updates to platform features, or new legal requirements. The effective date at the top of this page will always show when the policy was last revised.

For significant changes, we may notify registered players via the contact details on their account. Continued use of the platform after any update constitutes acceptance of the revised policy.

If you have questions about this policy or how your data is handled, visit our FAQ page for support contact options.